MSIE Users Will Be Laid Off
Shelley Powers on Burning Bird’s RealTech:
We’ll see a significant reduction in MSIE corporate users, as many will get laid off. Fair cop…
LiveWorks! is Dead – Long Live LiveWorks!
With LiveWorks! turning two it’s gone through a major stage of growing up and now sports the official Ephox website look rather than it’s more youthful green tinge. The different look was originally put in place because LiveWorks! was designed to hold a bunch of unofficial, unsupported, experimental stuff – most of which is still there but has gradually become more supported and much less scary to use in actual production systems. In the mean time, we’ve added a ton of new, really useful, very much supported (i.e. used as answers to support questions) content which we want users to find and use.
The Secret to Improving Documentation
Believe it or not, it’s been almost exactly 2 years since I kicked off LiveWorks! as essentially a skunk-works project to get some of our internal experiments out into the open so they proved useful. As it turns out the bigger success has been the weekly hints and tips that we started adding a few months later. Unless one of the migrations has messed up the dates, the first tip was a simple overview of how to integrate EditLive! that Rob wrote. I still regularly refer people to that article. Since then we’ve posted a new article every single week without fail.
A Common Fallacy
Geir turns out to be the latest in a very long and prestigious line of folk to bring up a rather common fallacy that I find amusing:
I’d love to see a common UI for things like this, just like cars have a common UI for the basics Cars do have some things that are very much similar – they have a steering wheel and at least an accelerator and brake. That’s good and while you could define that as the basics as Geir was probably thinking, that’s about the same complexity as turning on a computer and maybe opening a program or two.
On Design, Learning and Self-Improvement
Dylan posted a good blog post at a ridiculous time of night last night discussing software architecture, his role in it and more. Firstly, it’s really good to see these kinds of blog posts appearing – Ephox has gotten really slack at blogging and I think that’s a shame because we have a lot of good stuff to say. Actually publishing things makes you actually think it through and it allows people to build on those ideas and improve them. It’s always hard to find the time and energy to blog, but it’s worth it.
Support Sells
In theory I could have been disappointed. After all, my visit didn’t fix the problem at hand, my expensive laptop seemed to be good as a door stopper, and repairing this thing could potentially be less advantageous than just buying a newer unit. Yet, as I arrived home, I told my wife that my next laptop would definitely be an Apple.
The reason for this is that I saw a genuine effort to help me out, an unheard level of care for the customer and an willingness to do what’s right, even if it costs the company some money. The whole experience was very positive and I felt that the premium cost of Apple’s products is easily justified by this kind of support.
Swiss Christmas Break
If you haven’t heard already, we’re spending our first Christmas away up in the Swiss Alps so we’ll be sure to get a white Christmas. We actually found a self guided tour from an Australian company which includes the hotel, Christmas lunch, a sleigh ride and a suggested itinerary for exploring Switzerland. The train ticket they give us includes most of the travel around the country and discounts off the optional parts so we should wind up seeing quite a lot of the country.
Personally Identifiable
Andy Baio did an experiment with Mechanical Turk which is somewhat interesting on it’s own, but what really caught my eye was:
Upload a photo of yourself…
DON’T provide any identifiable information, like your name or email, since that’s a violation of MTurk policy.
When did technology take over so much that our face, the single most important aspect our brains use in identifying people, become not personally identifiable information?
Debugging Deadlocks – Print All Stack Traces
One of the hardest types of bugs to track down is a deadlock situation. They are very time dependant which makes them intermitten, specific to a particular computer and configuration and generally impossible to reproduce in a debugger. Fortunately, at least in Java, it’s fairly easy to spot most of the situations where a deadlock is possible:
- Calls to SwingUtilities.invokeAndWait
- Calls to Object.wait()
- synchronized blocks
There might be a few others depending on the libraries you’re using, but starting with those three, in that order, is very likely to lead you to at least one point in the deadlock. Just put an old fashioned System.err.println before and after each of those calls and you’ll quite quickly see where things are waiting forever.
200 Means OK!
While many web visionaries are busy advocating the correct use of ETags and URIs etc etc, I just wish people could get the very basics of HTTP right. I’m not even talking about mime-types here, just status codes would be a really good place to start.
If you’re returning the page as requested, use 200.
If you’re returning a server error, use 500.
If the requested page doesn’t exist, use 404.
Hold The Phone…
James Duncan Davidson did the math and found he was better off without a land line phone:
Once the numbers have been looked it, however, it makes more sense to just go all the way. Of course, if $2400 per year was the only way to have decent access to the Internet, it’d be a different story. But it doesn’t need to cost that much anymore. So I’m cutting the twisted pair lines. Because, you know, they are historic and quant. Sure, a land line still sounds better than most mobile phone calls, but 3G calls are getting there in terms of clarity and on a good day sound as good to me as a land line. In a few years, they’ll be even better. Interestingly, I just got my phone bill from BT and am more glad than ever that I have a land line:
A Scary Thought
While reviewing some screen mockups for EditLive! today, it occurred to me just how limited an environment we’re forced to work in. It turns out that the default, and thus most common, size of a rich text area in IBM WCM is 740×450 (note to Ephoxians, I mistakenly quoted this as 740×360 earlier so we have slightly more vertical space than I thought). Even in my blog’s editing interface, the editor is 718×600.